Effective Date: 04 June, 2025

1. Overview

We want you to be completely satisfied with your purchase. If not, we're here to help in line with Bahrain’s consumer protection laws.

2. Eligibility for Returns

You may return a product if:

• It is defective, damaged, or not as described

• It is unused, in original packaging, and returned within [X] days of delivery

• You provide proof of purchase (e.g., order number or receipt)

3. Non-Returnable Items

Items not eligible for return include:

• Perishable goods (e.g., food, flowers)

• Personal care items (e.g., cosmetics, undergarments)

• Customized or personalized products

• Digital downloads or gift cards

4. Refund Process

After receiving and inspecting the return, we will notify you of approval/rejection.
If approved, refunds will be processed to your original payment method within [X] business days.
Shipping costs are non-refundable unless the return is due to our error.

5. Exchanges

We replace items if they are defective or damaged.
To exchange an item, contact us at info@bynytt.com within [X] days of receiving the item.

6. Return Shipping

You are responsible for paying your own return shipping costs unless we made a mistake.
We recommend using trackable shipping or insurance.

7. Contact Us

Email: info@bynytt.com